Hand made with love in Regina, SK

Return Policy

Returns

Our policy lasts 30 days. If for any reason you are unsatisfied with our products, we will refund the purchase price, less shipping costs, up to 30 days after your purchase.

To complete your return, we require a receipt or proof of purchase.

Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.


If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment. Refund normally appear on your credit card statement within ten business days.

Late or missing refunds (if applicable)

If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank.

There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at [email protected]

Shipping

To return your product, you should mail your product to:
Cookie Kits
#160 2 Research Drive, Regina, SK, S4S 7J7

 

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

 

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Catherin Beaudoin

OUR STORY

Hello! We are Catherine & Annie, sisters & co-founders of ZestyKits.

Before we could walk, our mother sat us on the counter while she baked cookies and bites for our family. We were always comfortable in the kitchen and have developed a passion for flavourful, easy & healthy food. We moved to Saskatchewan from Montreal, Quebec 15 years ago. We fell in love with the amazing products created here in Saskatchewan and want to bring fresh, local baking to all of Canada.

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